Insights into E-Commerce Models and Strategies


Intro
The realm of e-commerce isn't just a trend; it's a transformation. With technology at the helm, we now see how shopping has shifted from physical storefronts to the digital expanse. This era of online commerce has birthed diverse platforms, each tailored to meet various consumer needs and preferences. In the upcoming sections, we will navigate through the intricate tapestry of the e-commerce landscape, examining real-world examples and their operational machinations, impacting the market at large.
Investment Terminology Overview
To get a grip on whatās happening in e-commerce, investors, traders, and analysts must familiarize themselves with the terminology used in this sector. This isnāt just about basic terms but an immersion into a language that speaks volumes about market dynamics and strategies.
Common Terms Explained
In the world of e-commerce, understanding the lingo is crucial. Here are some terms you should know:
- B2C (Business to Consumer): This model focuses on selling products directly to consumers. Think of Amazon or Walmartās online stores, where everyday shoppers buy from a company instead of another business.
- C2C (Consumer to Consumer): Platforms like eBay and Etsy allow individuals to sell goods to each other. This model thrives on community and creativity.
- Marketplace: An online platform that connects buyers and sellers to facilitate transactions. Amazon and Alibaba are prime examples, allowing varied vendors to showcase their products.
- Fulfillment: This refers to the steps taken from receiving an order to delivering goods to the customer. Efficient fulfillment is crucial in ensuring customer satisfaction and retaining business.
Advanced Concepts and Jargon
Diving deeper into the jargon helps understand the complexities at play:
- Omnichannel Retailing: Itās an integrated approach that provides a seamless customer experience across different platforms, whether online or offline. This strategy embraces the consumerās journey, putting them at the forefront.
- Drop Shipping: A retail fulfillment method where a store doesnāt keep the products it sells in stock. Instead, it purchases the item from a third party and has it shipped directly to the customer. While risk is lowered, managing supplier relationships becomes paramount.
- Conversion Rate Optimization (CRO): This is the process of increasing the percentage of visitors to a website that take a desired action, such as making a purchase. Understanding the factors that influence buying decisions requires subtle analysis.
āIn the rapidly shifting landscape of e-commerce, comprehending terminologies can empower stakeholders to navigate the investment waters more effectively.ā
As we move forward, we'll consider examples of successful e-commerce companies that embody these concepts, focusing on their adaptability and market strategies that not only keep them afloat but thriving in a competitive environment.
Defining E-Commerce
Defining e-commerce is essential to grasp the full spectrum of its impact on global trade and consumer behavior. E-commerce, in its most basic sense, refers to buying and selling goods and services over the internet. However, the implications of this definition stretch far beyond mere transactions. Understanding what constitutes e-commerce helps clarify how digital platforms have transformed traditional business models, enabling companies to operate without geographical limitations.
One of the significant benefits of e-commerce is its ability to reach a diverse audience with minimal upfront costs compared to brick-and-mortar establishments. Businesses, both big and small, can leverage online marketplaces to boost visibility and accessibility. This inclusivity is particularly vital for startups and entrepreneurs looking to establish themselves in competitive markets. Moreover, e-commerce offers convenience not only for sellers but also for consumers who can shop from the comfort of their homes at any time of the day.
Another consideration when defining e-commerce involves the elements that comprise the ecosystem. From mobile applications to payment gateways, and user experience designs to cybersecurity measures, they all play integral roles. Businesses must adapt to these technological advancements and consumer expectations to thrive in this ever-evolving landscape. It's not just about having an online presence; it's about creating a seamless experience that enhances customer satisfaction and fosters long-term loyalty.
As we delve deeper into this article, recognizing these key principles will aid in appreciating the successful models that epitomize e-commerce effectiveness. Weāll explore various platforms and instances that encapsulate how companies navigate this realm, underscoring the importance of adaptability and innovation in driving success.
Prelude to E-Commerce
E-commerce isn't just a buzzword nowadays; it has become a norm in how people shop and businesses operate. The introduction of e-commerce marked a shift in consumer habits, making shopping accessible and straightforward. Gone are the days when customers could only stroll through aisles for purchases. With a click of a button, they can now explore products, compare prices, and read reviews from fellow buyers, all in the blink of an eye.
This shift has been largely propelled by the growth of the internet and mobile technologies, enabling e-commerce to flourish across various sectors. The rising trend of online shopping is a testament to how ingrained this mode of commerce has become in society.
As more businesses invest in their online platforms, understanding e-commerceās historical context helps illustrate its significance in today's economy.
Key Terminologies in E-Commerce
To navigate the complex waters of e-commerce effectively, familiarity with key terminologies is crucial. Here are a few essential terms that form the backbone of this industry:
- Marketplace: A digital platform where multiple sellers can offer their products or services. Examples include eBay and Amazon.
- B2C (Business-to-Consumer): A model where businesses sell to individual consumers. This is common in online retail environments.
- B2B (Business-to-Business): Transactions between businesses, such as a manufacturer selling products to a wholesaler.
- C2C (Consumer-to-Consumer): A model that allows consumers to sell products directly to other consumers, as seen in platforms like Craigslist or eBay.
- Payment Gateway: Technology that processes credit card payments for e-commerce sites, facilitating digital transactions securely.
Understanding these terms provides a solid foundation for diving deeper into specific examples of e-commerce platforms that have set precedents and redefined success in the digital sales realm.
Types of E-Commerce Models
In the realm of e-commerce, recognizing the types of models available lays the foundation for understanding how businesses interact with consumersāa crucial piece of the puzzle for investors and entrepreneurs. Each model provides sources of revenue and engagement strategies, distinguishing how entities operate in the digital space. By knowing the nuances of these types, decision-makers can make informed strategic choices, ultimately driving growth and user engagement. To put it simply, the model a business chooses can either catapult it to success or lead it into a quagmire.
Business-to-Consumer (B2C)
The Business-to-Consumer model is perhaps the most recognized form of e-commerce. It entails businesses selling directly to consumers, typically through online platforms. Think of it like a digital storefront where companies showcase their products or services for ordinary folks.
One significant advantage here is the vast reach these businesses can achieve. A local coffee shop can shift gears to an online subscription service, shipping its brews worldwide. While B2C websites like Amazon or Walmart.com dominate, the barriers to entry for smaller players have lowered significantly due to accessible platforms like Shopify. This democratization allows even mom-and-pop shops to thrive in an increasingly digital marketplace.
Some considerations for this model include:
- Personalization: Tailoring recommendations based on consumer preferences can boost sales.
- Customer Service: Ensuring reliable support strengthens consumer trust.
- Marketing Strategies: Engaging with customers via social media and emails fosters loyalty.
Business-to-Business (B2B)
In contrast, the B2B model focuses on transactions between businesses. This paradigm might involve wholesalers selling to retailers or software companies offering services to large corporations. Here, the transaction values tend to be higher, but the sales cycles can be longer. Think of it as a chess game where each move requires careful thinking.
The rise of platforms like Alibaba has taken B2B e-commerce to new heights, allowing companies to source goods at competitive prices globally. Key benefits of this model include:
- Bulk Purchasing: Discounts for bulk orders provide stronger margins.
- Long-term Relationships: Repeated business means stability in revenue.
- Customizable Solutions: Companies can tailor offerings to fit specific needs.
Consumer-to-Consumer (C2C)


The C2C e-commerce model is witnessing a renaissance, driven by platforms like eBay and Etsy. In this environment, individuals sell to one another, often facilitated by an online marketplace. Here, sellers can monetize old items, and buyers can find unique treasures to cherish.
Advantages of C2C include:
- Low Startup Costs: Individuals can get started without significant overhead.
- Community Engagement: Social interaction creates a sense of belonging among users.
- Diverse Product Range: Buyers can access a wide array of unique products.
C2C can be a goldmine for those savvy enough to utilize these platforms effectively.
Consumer-to-Business (C2B)
The C2B model flips the traditional e-commerce equation on its head. Here, individuals offer products or services to businesses. Think influencers marketing products or freelancers providing consulting services. This model taps directly into the gig economy, where people can leverage their skills or influence to negotiate their terms.
The growth of platforms like Upwork allows for an increasingly versatile approach to work, crafting opportunities for both the provider and the recipient. Benefits include:
- Flexibility: Individuals can choose when and how they work.
- Niche Offerings: People can cater to specific industries or needs where they have expertise.
- Value Creation: This model focuses on the unique value that individuals can offer to businesses.
By understanding these various e-commerce models, stakeholders can tailor strategies to fit their goals, thus fostering sustainable growth in an ever-evolving landscape.
"The choice of e-commerce model can profoundly impact a company's trajectory and ability to connect with customers." - E-commerce Insights
This detailed look at e-commerce models not only elucidates how businesses operate but also underscores the multitude of avenues available for growth and consumer engagement.
Major E-Commerce Platforms
In the bustling e-commerce landscape, major platforms serve as the cornerstones of digital commerce. Their significance sprawls beyond mere transactions, influencing how businesses operate, shaping consumer behavior, and driving innovations. Each platform carries unique features that appeal to different segments of the market and cater to a variety of user needs. Understanding these platforms can provide critical insights into their benefits, challenges, and potential for future growth.
Amazon: The Marketplace Giant
History and Growth
Amazon started off in 1994 as an online bookstore. Over the years, it transformed into a behemoth encompassing a myriad of products and services. The key aspect to note here is how Amazon adapted to market changes, riding the coattails of technological advancements. It capitalized on customer trust, ultimately becoming synonymous with online retail. Such robust growth makes Amazon a compelling case study in this exploration. Its unique marketplace allows not only the sale of goods but also the inclusion of third-party sellers, enhancing consumer choice and driving sales volume. However, with its success comes significant scrutiny regarding its sales tactics and the market dominance it holds, which can dampen competition.
Business Strategies
Amazon's business strategies are intricate and multi-faceted. A key characteristic of its approach is a customer-centric focus. By placing customer satisfaction at the heart, Amazon cultivates loyalty that translates into higher sales. A unique feature is their Prime membership, which integrates shopping and digital content into a single offering. This promotes repeat purchases but also raises the challenges of subscription fatigue among consumers. The strategy also leans heavily on data analytics, driving inventory decisions and personalized marketing, although some critics raise concerns over data privacy.
Technological Innovations
Amazon consistently remains at the forefront of technological innovation. From the introduction of one-click purchasing to the utilization of advanced AI for product recommendation, these technologies significantly enhance user experience. The key highlight is the use of Amazon Web Services (AWS), which not only supports its platform but also provides substantial revenue from its cloud business. This diversification lowers dependence on retail sales but raises questions about whether its aggressive pricing could undermine smaller competitors. The balance between innovation and ethics is a critical consideration in analyzing Amazonās future.
eBay: Pioneering C2C Commerce
Foundation and Evolution
Founded in 1995, eBay was one of the first online platforms to allow individuals to buy and sell from one another. This concept was a leap of faith back then, promoting a sense of community among users. A notable aspect of eBay's evolution lies in its auction model, which separates it from traditional retail platforms. This peer-driven economy fosters unique interactions but can also lead to varying experiences in terms of product quality and seller trustworthiness, raising questions about buyer protection.
Community Engagement
One of the most significant factors in eBay's success is community engagement. Their forums and seller support create a space for open dialogue. Key characteristics of this engagement involve feedback systems and ratings, which build trust over transactions. This unique feature not only strengthens buyer-seller relations but also helps maintain quality control. While fostering a community helps bolster loyalty, it also leaves eBay vulnerable to issues of dishonest sellers who can mar the platform's reputation.
Sales Dynamics
Understanding sales dynamics on eBay requires looking at its auction-based model and fixed-price listings. The unique feature is the thrill of bidding, which can drive prices higher due to buyer competition. However, the volatility this creates may deter some sellers from listing products. As e-commerce evolves, so do the perceptions of valueāeBay must continue to adapt to remain attractive against the backdrop of direct retail competitors that offer more traditional buying experiences.
Alibaba: The B2B Powerhouse
Global Expansion
Alibabaās presence in the market is monumental, often overshadowing other B2B platforms. Global expansion has been at the forefront of its strategy. Noteworthy aspects include establishing local operations across various countries, which significantly eases trade barriers. This accessibility comes with complexities, such as navigating differing regulations and market conditions, yet it showcases Alibaba's ambitious growth mindset. Its approach raises questions about market share competition, particularly against U.S. giants.
Supplier Ecosystem
At the heart of Alibaba's success is its extensive supplier ecosystem. By connecting global manufacturers with businesses worldwide, it simplifies the procurement process. The key characteristic of this ecosystem is its scalability, allowing even small businesses to access quality goods from suppliers they may not have found otherwise. However, the challenge lies in managing quality control as the platform grows, creating potential inefficiencies in supply chain management.
Logistics Solutions
Alibaba's logistics strategy is vital for its B2B operations. The company invests heavily in logistics infrastructure, evidenced by the establishment of Cainiao Network. The unique aspect of this logistics approach is the integration of data analytics to optimize shipping routes and delivery times, enhancing user experience significantly. While this innovation allows for faster service, it raises challenges around scalability and sustainability in logistics as demand fluctuates.
Shopify: Empowering Small Businesses


Platform Features
Shopify stands out for its user-friendly interface aimed particularly at small to medium-sized enterprises (SMEs). The key feature here is the sheer simplicity it offers in setting up online stores. Entrepreneurs can launch within hours, benefiting from a myriad of apps tailored to enhance sales. Yet, with the flashy features come subscription costs that might strain tighter budgets. Transparency in fees is essential for sustaining long-term successful entrepreneurs using their platform.
Client Success Stories
Success stories springing from Shopify showcase its potential to empower businesses. Numerous brands, like Gymshark, started small but scaled rapidly, attributing their growth to the platform's capabilities. The unique feature of these stories provides tangible proof of Shopify's effectiveness, instilling confidence in prospective users. However, it's vital to also recognize that not every venture sees the same success, emphasizing the importance of strategy and market fit.
Market Positioning
Shopify has positioned itself as the go-to platform for those looking to enter e-commerce without the hurdles of complex setups. An essential consideration is its branding, which resonates with ambition and entrepreneurship. However, this positioning also creates pressure to constantly innovate and expand its offerings to compete with emerging platforms. The balance between retaining its unique identity while adapting to market demands is critical for Shopify's continued success.
Innovative E-Commerce Trends
In this day and age, e-commerce isn't just about selling products online. It's about utilizing innovative trends that drive growth and adapt to consumer preferences. This section examines the trends shaping the industry, focusing not just on their immediate benefits but also on how they can influence the landscape in the coming years. Understanding these trends gives companies a foothold in a fiercely competitive marketplace where change is the only constant.
Mobile Commerce
Rise of Mobile Shopping
The rise of mobile shopping has truly shifted the gears in the e-commerce industry. With smartphones practically glued to our hands, consumers are more inclined to shop on-the-go. The key characteristic here is convenience; customers can browse and buy products anytime and anywhere. This immediate accessibility is what makes mobile shopping a popular choice in todayās fast-paced environment.
Unique features like apps with user-friendly interfaces help streamline the purchase process. However, there's a drawback: the small screen can sometimes hinder the browsing experience compared to traditional websites. Still, the growth in this area cannot be ignored. For investors, the increasing mobile transactions point to a lucrative future.
Adaptive Technologies
Adaptive technologies play a pivotal role in the evolution of e-commerce. These technologies allow platforms to customize user experiences based on individual behavior. The essential feature here lies in personalizing shopping experiences, which enhances customer satisfaction and sales. This trend is beneficial because platforms become more attuned to consumer preferences.
One unique aspect of adaptive technologies is their ability to analyze data in real-time, adjusting marketing strategies on-the-fly. Although this tech is high in cost at the onset, the long-term return on investment can justify it, particularly for businesses looking to scale.
User Experience Enhancements
Focusing on user experience enhancements is critical in retaining customers. Elements such as simpler checkouts and intuitive site navigation can make or break a sale. A key characteristic of these enhancements is how they lower barriers for usersāless friction equals more conversions. Adding personalized recommendations also boosts engagement.
However, introducing too many changes at once can confuse users, creating a potential downside. Nevertheless, striking a balance between innovation and ease of use provides a roadmap for success in the e-commerce sector.
Social Commerce
Integration with Social Media
The integration with social media has taken e-commerce to another level. Here, businesses leverage platforms like Facebook and Instagram to create a seamless shopping experience. This trend is valuable because it captures the audience where they spend most of their timeāon social platforms.
Such integration allows for direct purchases through posts, a feature that minimizes steps for consumers. However, not all platforms are equipped for e-commerce tasks, which can limit effectiveness for some brands. Still, for those who can navigate this terrain, the rewards are substantial.
Influencer Marketing Strategies
Influencer marketing strategies within social commerce are a game-changer. Collaborating with influential figures can rapidly scale a brand's visibility. The crux here is authenticity; consumers are likely to trust recommendations from figures they admire. This trust can translate into higher conversion rates, making it a beneficial avenue for many e-commerce businesses.
Nonetheless, relying heavily on influencers can sometimes create a disconnect with broader audiences. Hence, a balanced approach is crucial for sustainability in customer relationships.
Community Building
Building a community around a brand is essential for cultivating lasting relationships with customers. This trend fosters loyalty and promotes word-of-mouth marketing. A key aspect of community building is genuine engagement; brands that interact with their customers often see higher retention rates.
Unique features like user-generated content showcasing actual customers create relatability. On the contrary, if community efforts seem forced, they can backfire and lead to disengagement. Finding the right tone is, therefore, vital for maintaining a robust community.
Sustainability in E-Commerce
Eco-Friendly Practices
Eco-friendly practices are becoming a prerequisite rather than a novelty in the e-commerce sector. The notable characteristic here is that consumers today are more environmentally conscious and prefer brands that reflect their values. By incorporating sustainable practices, companies can build a loyal customer base.
One unique feature is the use of biodegradable packaging. This can enhance brand image but might incur higher costs. Still, the long-term benefits often outweigh initial investments, appealing to sustainability-minded consumers.
Corporate Social Responsibility (CSR)
Incorporating corporate social responsibility (CSR) initiatives is another driving force in the industry. Brands that prioritize CSR can differentiate themselves, attracting socially-conscious consumers. The main point is that CSR efforts build trust and loyalty.


A unique aspect is how consumers increasingly expect transparency regarding a brand's impact and efforts. While these initiatives can lead to positive publicity, they also require commitment and authenticity, as consumers can swiftly detect insincerity.
Consumer Demand for Sustainability
Lastly, the consumer demand for sustainability canāt be overstated. Consumers today favor brands practicing sustainable methods, revealing the importance of aligning product offerings with ethical values. This characteristic signifies an opportunity for companies to innovate in product sourcing and distribution.
The unique angle here is that consumers are willing to pay a premium for ethically-sourced goods. Despite the challenges of integrating sustainable practices, the growing demand presents fertile ground for informed investment.
In the rapidly evolving e-commerce landscape, adapting to these innovative trends becomes essential for securing long-term market positioning.
Challenges in the E-Commerce Sector
E-commerce is not all sunshine and rainbows; it comes with its own set of hurdles, ones that can make or break a business if not tackled properly. Understanding these challenges is vital for anyone looking to make their mark in this vast digital marketplace. With so many players in the game, identifying potential pitfalls allows stakeholders to formulate strategic responses while ensuring their businesses remain competitive and resilient. Let's dive deeper into the significant challenges that e-commerce platforms face today.
Competition and Market Saturation
The e-commerce landscape can feel like a crowded party, where everyone's trying to be the center of attention. The rise of online shopping has created a two-fold challenge: a vast array of competitors and a saturation of market space. As new businesses spring up, established brands often find themselves in a tough spot, battling to hold on to their market share.
- Consumer Choices: Today's customers have a dizzying array of options at their fingertips. With a simple search, they can find numerous brands selling the same product. This leads to price wars, making it hard for businesses to maintain profit margins.
- Brand Loyalty: Building brand loyalty in this saturated market is no walk in the park. Customers are always on the lookout for deals, making it difficult for brands to maintain loyalty. Itās vital for businesses to offer unique selling propositionsābe it better customer service, exclusive products, or a seamless shopping experience.
"The price of standing still in an evolving market could leave your business a step behind those who dare to innovate."
Cybersecurity Risks
With great opportunities come greater threats. Cybersecurity remains a pressing concern for e-commerce businesses. As more transactions occur online, the risk of data breaches and cyber-attacks has skyrocketed. Businesses have to protect not only their assets but also their customer data.
- Data Security: Personally identifiable information (PII) such as credit card numbers, addresses, and personal preferences are prime targets for hackers. Implementing robust security protocolsālike encryption and two-factor authenticationāis critical.
- Trust Issues: A single breach can erode consumer trust quickly. Companies may face backlash from media coverage, leading to customers second-guessing their purchase choices. Thus, a commitment to cybersecurity isnāt just a tech issue; itās an integral part of brand integrity.
Supply Chain Disruptions
The backbone of e-commerce is its supply chain. However, this backbone can be quite fragile. Disruptionsābe it due to pandemics, natural disasters, or geopolitical issuesācan throw a wrench in delivery schedules, frustrating customers and damaging reputations.
- Inventory Management: Keeping inventory at optimal levels while anticipating fluctuations in demand is no small feat. Companies can find themselves either with excess stock or running low on popular items, both of which can impact sales.
- Shipping Delays: In a world where consumers expect same-day delivery, delays can lead to lost sales and dissatisfied customers. Innovating shipping solutions and diversifying supply sources become critical to counteract these disruptions.
The challenges in the e-commerce sector warrant a proactive approach to risk management. By acknowledging these issuesācompetition saturation, cybersecurity threats, and supply chain vulnerabilitiesāstakeholders can better position themselves for future success while adapting to a rapidly changing environment.
Future of E-Commerce
The future of e-commerce is a topic gripping many minds today, not only within the industry but also among investors and financial advisors looking to tap into its vast potential. E-commerce operates within a fluid environment that demands an acute awareness of emerging trends and technological advancements. It is crucial to recognize how the shift towards digital retailing has massive implications, not just for businesses but also for consumers and the overall economy. By focusing on beneficial elements such as growth predictions and technological innovations, those involved with e-commerce can position themselves effectively.
Predictions for Industry Growth
Looking ahead, the e-commerce sector is set for significant expansion. Reports indicate that online sales are projected to continue their upward trajectory, fueled by shifts in consumer behavior and technological enhancements. Several predictions are noteworthy:
- Increased Online Spending: Consumers are increasingly comfortable spending online, with projected growth rates of over 15% annually.
- New Market Entrants: As barriers to entry lower, more startups will launch e-commerce ventures, contributing to a diverse ecosystem.
- Global Reach: Markets in developing regions show a promising increase in online shopping, broadening the global market for established players.
As organizations look to adapt to these shifts, an emphasis on analytics and tailored marketing strategies will be paramount. Investors will want to keep their eyes peeled for innovative companies that can leverage these trends effectively.
Technological Advancements on the Horizon
The advent of new technologies is reshaping the e-commerce landscape in profound ways. Companies that embrace these advancements can expect to enjoy a competitive edge.
AI and Machine Learning
AI and machine learning represent a significant advancement in how e-commerce companies analyze consumer behavior and streamline operations. These technologies enable businesses to gather and process vast amounts of data, leading to better service and customer satisfaction.
- Key Characteristic: The core benefit of AI lies in its ability to personalize the shopping experience, which can increase conversion rates.
- Unique Feature: Algorithms that adapt over time based on user behavior not only enhance the customer journey but also provide insights into future purchasing patterns.
- Advantages: Automation of customer support and inventory management reduces operational costs, but there remains the challenge of data privacy, which companies must navigate cautiously.
Augmented Reality
Augmented Reality (AR) brings a rich, immersive experience to digital shopping, allowing customers to visualize products in their own space without leaving home. This technology is transforming how people interact with products online.
- Key Characteristic: The blend of physical and digital experiences improves engagement, helping consumers make informed decisions.
- Unique Feature: With AR applications, customers can try on clothes virtually or see how furniture looks in their living spaces, reducing return rates.
- Advantages: While AR drives sales by enhancing user experience, the cost of developing such technologies can be prohibitive for smaller players.
Blockchain Integration
Blockchain technology is paving the way for trustworthy transactions and secure supply chains in e-commerce. Its decentralized nature can address many issues surrounding security and transparency.
- Key Characteristic: Itās built upon an unalterable ledger, making fraud significantly harder to commit.
- Unique Feature: Real-time tracking of products from the manufacturer to the consumer ensures transparency that buyers increasingly demand.
- Advantages: Blockchain can streamline processes, but adoption may be slow due to technological complexities and the need for industry standardisation.
In summary, the future of e-commerce is marked by anticipated growth and exciting technological evolution. Trends such as AI, AR, and blockchain offer many possibilities for enhancing user experience and operational efficiency. Investors should navigate this space with both caution and optimism, as understanding these technological advancements can lead to impactful opportunities.
"The real value of technology in e-commerce lies not just in its innovation but in how those innovations respond to consumer needs."
For further reading on these advancements and their implications, you may refer to Wikipedia on E-commerce and reports from Statista.